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À propos de nous
Sage Surfaces proudly offers allen + roth® quartz, granite and solid surface, Derivati porcelain, Traditions wood, and laminate custom countertops, sold exclusively at Lowe's.
Services proposés :
Countertop Installation, Custom Countertops, Countertop Fabrication
Périmètres :
Conroe, Magnolia, Oak Ridge North, Panorama Village, Pinehurst, Shenandoah, Spring, The Woodlands, Tomball, Woodloch
Catégorie
Rénovateur de Cuisine et Salle de Bain
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Détails professionnels
Nom de votre entreprise
Sage Surfaces
Numéro de téléphone
+1 281-528-1591
Site Internet
Adresse
33300 Egypt Lane
Suite A400
Magnolia, TX 77354
Abonnés
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Récompenses
1 Badge Houzz
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10 avis pour Sage Surfaces
Le plus récent en premier
This company is the absolute worst, please do not use them, they will mess up your countertop and not even work with you to make it right. Worst countertop company ever!!!
6 Février 2024
Utilisateur Houzz - 548688216
Note moyenne : 1 étoiles sur 5
They used a substandard installer, told us we had to let the installer remedy the problem (holes drilled at different measurements) and then Closed the dispute ticket with Lowe’s without making sure the installer did anything to solve the problem. They washed their hands if the install and now my wife is getting harassed by Lowe’s.
7 Décembre 2023
Utilisateur Houzz - 826520083100
Note moyenne : 1 étoiles sur 5
I spent $4,000 for porcelain counters only to get scratched up composite of some kind. They look horrible and Sage won’t do anything to help me. They state that the warranty is only for 30 days?!
I was told there was a lifetime warranty at the time of purchase. Now I have to pay to have a new company rip out and replace counters that are less than 1 year old. What a scam!
4 Juillet 2023
Commentaire de Sage Surfaces :
Hello! Please reach out to us at customerservice@sagesurfaces.com for further assistance. Thank you!
WARNING!!! This company is NON-RESPONSIVE to customer complaints. They get their money and they're done with you. If you are having a counter top installed thru LOWES, PLEASE RECONSIDER. If these guys make a mistake you may never get it resolved. I've been waiting 3 weeks for a resolution and I'm getting nowhere. They installed a countertop with an undermount sink. They drilled a hole for the faucet too close to the sink mount and now I can't install a faucet because there's no room for the lock nut underneath the sink. They have lied to LOWES about the issue and LOWES doesn't seem to be responding.
UPDATE: The home office (in Texas) DID respond appropriately after I contacted them directly. LOWES did little to help. The Sage Surcaces I'm warning you about working with is contracted with LOWES in Laurel, Md.
30 Juin 2023Dernière modification :23 Juillet 2023
Commentaire de Sage Surfaces :
Hello Stephen, please reach out to us at customerservice@sagesurfaces.com if you need further assistance! We would be happy to look into this for you.
I would highly recommend to skip this company. Very crooked! We live in Illinois, and they are charging us $120 for a bogus project in California due to them having a wrong address for a Lowe's countertop. The company was unwilling to understand that we live in another part of the United States, so based on their stupidity and shady practices, I would highly recommend moving on from using this company.
1 Avril 2023
Commentaire de Sage Surfaces :
Hello Chad! Please reach out to us at customerservice@sagesurfaces.com so a member of our Support Team can look into this situation. Thank you!
Very poor install job and a continual run around trying to get a resolution. Sage just shrugs and sends you to Lowe's Installations Made Easy services, who do not respond to calls or emails. Crooked cuts, crooked install, poorly measured, pieces too short, installer cut into the wall trying to disguise how bad their fitting job was.
16 Février 2023
Commentaire de Sage Surfaces :
Hello! Please reach out to us at customerservice@sagesurfaces.com to speak with a member of our team. Thank you!
John P
Note moyenne : 5 étoiles sur 5
I utilized Sage Surfaces services for an outdoor project. We decided to replace our countertop with fantasy brown granite and were able to speak with a sales associate on the best option for wear and tear outside. We also decided to try the new Derivati porcelain for a tabletop and are thrilled with the outcome. The customer service was outstanding and extremely helpful. Would definitely recommend to anyone! Will include pictures below to show our amazing results.
24 Novembre 2020
I replaced my fireplace with Derivati porcelain from Sage Surfaces at Lowe’s. The process was stress free and I was thrilled with the outcome. They had great options for colors and their customer service was top notch. I will definitely be using them for future projects.
24 Novembre 2020
Katie Garrahy
Note moyenne : 1 étoiles sur 5
We purchased Durolosa countertops for a remodel in 2018. A few months ago the countertop cracked. We were told by Sage Surfaces that the warranty does not cover post installation. I would not recommend this Company for your project.
11 Août 2020
Bloodfire Studios LLC
Note moyenne : 5 étoiles sur 5
Worked with Sage to photograph slabs of granite and detail swatches. My contact was great to work with and very organized. The warehouse I photographed at was also just as organized and the personel truly kind and helpful. I look forward to buying some granite from them in the near future.
14 Juillet 2016
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