Chicagoland Builders

Chicagoland Builders replaced all the windows in our home at a very competitive price. They were very neat, clean & professional. Would definitely recommend them. Carol

BUYER BEWARE! We've now had to engage an attorney. Mike Rossier is a crook and never performed services we signed and paid for. We agreed to a $20,000 window project. Mike was very quick to have us sign the contract and pay 50% up front (almost $10k). He cashed our check back in October and its now March 7 and we still have not had the windows installed. He's given excuse after excuse whether its that hes waiting for materials, the Pella factory moved, weather, etc. He hasn't communicated anything with us and we've had to follow up with him for any updates since October. I would stay as far away from this business as possible and whatever you do, do not give him money up front!

Our contract was for over $265,000 - it was a complete home/2nd Floor addition remodel. We moved back into our house August 2018. We have not even been back in our house for a year and ALL the stone pillars on our front porch ARE ALL CRACKED!! They have straight vertical cracks, right through the stone, they are not zigzag - which would be from water seepage. They are cracks from the IMPROPER INSTALLATION by ChicagoLand of the stone ****(architectural drawings DO NOT provide instructions on HOW to make/apply/install the stone pillars).******** Mike states it is not their fault, it's the architect who is at fault. This is not the case. Our architect is reputable, as is our structural engineer who approved everything. We also had other contractors look at it, who also agreed it was improper installation. Straight vertical cracks are not from water, but with the settlement of the porch. We've had at most 6 people on the porch at once, so if the cracks are due to people, they shouldn't be making porches at all. ChicagoLand did not provide a buffer for the stonework to account for settlement/movement. The stone work was placed directly on the cement porch footings and then directly to the wooden porch, which then settled and cracked ALL the stone pillars. We have security cameras so we know Mike didn't even come over himself to inspect them, he just sent over Don, who briefly looked at it & left. It is blatantly clear to us that - ChicagoLand does NOT stand behind their work. There have been so many issues with ChicagoLand, I hardly know where to begin. * Mike, Don & Lou work in silos, so it always seemed like nobody knew what was going on; days/weeks with nobody working on the house & no explanation. When there were issues they blamed each other or the architect. * several windows & screens installed were broken/damaged, had to argue to fix * Dry wall had weird angles, some walls didn't get a second coat; built in shelving bowing, had to argue to fix * the house and yard was often left with trash; frequently did not have a dumpster so used our yard as one - unnecessarily killing lots of landscaping * Mike had told me before I signed the contract that the painting of the porch was included (when I saw it wasn't in the contract, I told him to add it & he waved his hand & said it's included) .... Well at the end when it's time to be painted - lo and behold- HE tells me it's thousands of dollars extra for this - he said - it wasn't in the contract!!!! * after project clean up was supposed to be included, but Mike said they did "come to our area" He reimburses is $200 which didn't even cover a third of the price!!! (He said he would give $200 because that's what he pays) Nice Mike!! After 6 months, the dark brown knots of the wood started seeping through the white paint because it wasn't primed properly the first time. ChicagoLand reluctantly repainted it. * The back deck stairs also had to be repainted within 6 months because the paint was just peeling off- primer WAS NOT USED by ChicagoLand. We hired someone else to fix this, did not feel like arguing with ChicagoLand again. * the HVAC subs walked off the job because of poor chicagoland coordination/communication. We've had issues with that as well, which we've had to address on our own. * the electrician he subcontracted NEVER DID RESIDENTIAL HOMES!!!!! Soooooo many issues!!! Our walls had to be broken into SOOOOO MANY TIMES to fix things, couldn't hang light fixtures correctly or centered, crooked or nonfunctioning light switches/light sockets, on the porch the ceiling fan could only be used when all the front porch lights were turned on!! Ya can't make this stuff up!!!! ***** & the part that takes the cake -- the electrician EVEN FORGOT TO INSTALL THE UNDER KITCHEN CABINET LIGHTING (ChicagoLand put up the stone backsplash without checking first if the under cabinet lighting was even installed) they reimbursed us some money to hire our own electrician to fix it, but since then we've still had to pay for more electrical repairs. * It felt like there was NO ONE overseeing our project! NO QUALITY CONTROL AT ALL!! Just us finding these issues & then ChicagoLand arguing with us to address these things. It was an extremely upsetting experience for us. And then ChicagoLand treated us like WE were crazy or hard to deal with! Seriously?!?! I could go on and on - but I just can't devote anymore of my time to this...

Chicagoland Builders did an awesome job on the Hardie siding for our addition. Mike came to our house a few days after I called to give an estimate on the work. He outlined the entire process for us and followed up with a formal quote the same day. They were extremely easy to work with from start to finish and completed the project within the timeline provided. We are very pleased with the results and would highly recommend using them based on our experience.

Trust me when I say that Chicagoland Builders is the best choice for home renovations. Chicagoland Builders did an amazing job residing our home. I had initial concerns about the home being older and hard angles to work with but Mike, Bill and Frank did a great job explaining everything and making the home look picture perfect. The price was great and the crew was always on time and working hard. They also did a very good job of communicating with us during the entire process. I would highly recommend them and look forward to working with them again.

ChicagoLand Builders exceeded our expectations!!! When we were preparing to remodel the exterior of our home in Park Ridge, we contacted and met with several construction companies. We tried to find an honest, dependable, and innovative contractor, exceeded all three criteria’s. ChicagoLand Builders was actually working on a home down the street from our house and gave us the opportunity to watch there work from beginning to end & we were impressed with their work and craftsmanship. Mike and his AMAZING Crew came with ideas and plans, but also listened to our needs and the end results were incredible. The exterior of my house turned out better then could have expected. We were so impressed we decided to hire them to add a small addition on the front of our house and again they came through with an amazing finished product. Mike's team from the top to bottom were extremely professional and made the entire process smooth eliminated those nightmares that most people have or heard of with construction companies. Overall, the construction process went smoother than expected and our original budget remained intact. Mike took care of our home and renovation like it was his own. We would HIGHLY recommend Mike with ChicagoLand Builders to anyone looking to get high quality renovations from a contractor and especially a crew you can trust. THANK YOU AGAIN CHICAGOLAND BUILDERS Anthony

Not sure there are enough adjectives to describe the awesome job Chicagoland builders did on our addition. Every step of the way they took great concern to put out a quality product. Working with Mike and Lou was so easy. If I had any questions or concerns they immediately addressed them. I have literally worked with hundreds of contractors and have never walked away with a great experience. That changed with Chicagoland builders. We had a 3 story addition with an office on the main floor and it blends perfectly with our home. You could never tell this is an addition. I highly recommend Chicagoland Builders for any future projects.

I am very pleased to recommend Chicago Land Builders. We selected them after receiving 3 quotes to refresh the exterior of our home. Their estimate was affordable and reasonable, and Mike and his crew were very professional, personable and on time. We are very satisfied with the work and professionalism of the team. I would use them again on my next project.

Initially terrified of the idea of spending that much money for something that was designed in my head but that went away after the first meeting with Mike and Don of Chicagoland Builders! They walked me through the budget, timeline, materials, process, etc... and it was great. They allowed me and my wife the flexibility to be creative and they completed the job way above expectations. Amazing Communication Fantastic Craftsmanship Economically minded Chicagoland Builders was fantastic from the first meeting to the final nail! Thank you for making our boring square house into an one of a kind!

I ordered my window and patio on April 24th 2017 and was told I would get it in 4-6 weeks. I thought no problem, they'll be in before my birthday (July 3rd). 5th week comes and goes, starts the 6th week with no communication. So I called and right away they knew the problem. They said Quaker had some issues/storms and they lost a roof and the project would be delayed. Okay... fine, not a huge deal, but I'm a little irritated no one sent an email, or phone call with a VM saying it was going to be another 2 weeks. So that would take me to the middle of June. As 2 weeks had gone by I called again to check up on my order. Same response except this time it was "I see your items being placed on a truck on the 23rd from MO and will be here the 27th". Irritated as I was, I said fine, but will they be installed the weekend before the 4th? He said no problem, we can have it installed within a couple hours. Since they said that could be done, I agreed. However, I still didn't received any communication regarding the extra delay. I asked him before I hung up if they would reach out to me on the 27th or if I had to again. He said he would. The 28th rolls around and I decided to call them to see what was going on. I get some response like "I was about to email you now... we've had your windows for over a week. We called you.." At that point, I was livid and he snipped at me. I can't believe this is the customer service this company has. You told me they were coming the 27th, how was I supposed to know otherwise? We started to just plan to have them installed and the earliest they could was on my birthday. You would think, you caused so many issues for me and NOT reaching out to me, you should of made time for this install. Anyways, he offered 7:30AM and I said no, and told him 8AM. What do I hear at my bedroom window at 7:40AM? The team to install my window and patio. NO CALL, NO CALL on the intercom to let you in... you just come in then knock on my door while I'm half naked. Oh, the install? oh god.... The windows are OKAY... Also, every single person wore shoes through my place.... the whole place. It's a condo, you could of put on shoe slips. You were going through my bedroom and living room and it was clear it was getting dirtier by the moment. I also only have ONE bathroom, and it was used 3 times in the time they were there to install A window, and A patio door. Not to mention that the seat was left up and I HATE that. This is so gross! Be respectful to your clients! A woman owns the house... you should ALWAYS put the seat down. My real issue was the service and not being notified or kept up to date. I did ask to be contacted, and of course they choose the same day and I already had plans and didn't want to deal with it anymore. The lack of communication has made me not want to get in contact anymore. Windows are in, service SUCKED, and I will never use this company again.

I had a great experience with Chicagoland Builders, Inc. they were very detailed oriented and very easy to work with. I would highly recommend them to anyone who is looking for a trustworthy and honest contractor.

Mike at Chicagoland walked me through my project and design plan advising me on improvements that made a big difference in the final look of the house. Their team was easy to work with, made changes as needed and made me feel comfortable at all times.