Dillman & Upton, Inc.

Love our new ThermaTru door! Brandon was very helpful in specifying the correct door for our project and the process went very smoothly. The installers did a great job too. I would highly recommend Brandon and Dillman & Upton for your remodeling needs.

Dilman Upton assisted us with a complete tear down and remodel of our master bathroom. All of the Contractors were respectful of our property and diligent about their work. Truly professionals. Our coordinator Andrea offered many options and our was a pleasure to work with. She was knowledgeable about remodeling and steered us in the right direction throughout the process.

We have been very pleased with our experience in having Dillman & Upton install our new front door. Our salesman Brandan was knowledgeable and helpful in the planning process. There were two issues that arose from the installation, but they were very quick to remedy them. I will highly consider using them for future projects.

Dillman and Upton installed 6 windows on our house. They were great from the start. We knew we were going to have to upgrade our windows in phases and Dillman and Upton was great about showing us which ones should be replaced first. The communication from the first time we had a representative out to our hole till the end of the project was top notch. We will be using Dillman And Upton to finish our windows.

We had a door wall installed. Our sales rep Chris G. was knowledgeable on all the options. Very helpful and patient. From the installer to the delivery people very professional. Very happy with the whole experience.

Steve Walters was very professional, knowledgeable and friendly to work with. This was our first experience with Dillman and Upton and will be using them again for future home projects. We love our new front door. We received several compliments from friends and family. Thanks again! Sincerely. Denise Zuckerberg

Working with Dillman and Upton was seamless! They took all the worry out of the project, handling the inevitable construction “surprises” with ease, stuck to the timeline and did an amazing job! I love my new kitchen! The entire team was a pleasure to work with!

We had previously worked with Steve a few years ago to replace our windows and were well satisfied with the results of that project. When it came time to replace our front door, our only thought was to go back to Steve for his guidance and recommendations. He steered us through the choices for the door, the color and later a change in the glass insert design. His knowledge and experience to help us through the process made it streamlined, especially since this was all going on once businesses reopened in the spring after the pandemic shutdown and we were all trying to be very careful with interacting with each other. When it came time for installation, Steve recommended the carpentry team who did a great job with the tear out of the old door and the installation of the new one. Once completed, the look of our home from the street was a considerable improvement over what we had in the past. With the new look as well as the quality of the construction of the door and sidelights, we are extremely pleased with the result and well worth the cost to do so.

Excellent attention to detail and very happy with quality of door. On time arrival and cleaned up area of project.

I did backside door and all the windy. It was an excellent job. With extremely good finish. Once materials everything went like an well oiled machine. Great Job.

We began working with D&U on Oct 3, 2019 to replace 9 interior doors and hardware in our home. It took 4 months of communication with the design dept on the specifics of each door, but we were finally able to place the order in late January (2020). The doors were received for install on March 5. Some of the hardware ordered by the design team unfortunately did not match the patterns cut into the doors, so we had to wait until April 3 to receive the correct hardware and place the knobs on the doors. All-said, it took us 4 months of back and forth with D&U staff to order 9 doors and 7 months total to receive the full order. The process was incredibly slow for such a small project, with consistent lapses in communication from the D&U staff. Additionally, there were 2 separate occasions where we were provided incorrect pricing on what we ordered. I requested a detailed summary (invoice) on the full order several times but was unable to receive one until I got the owner involved. I had high hopes for Dillman and Upton but would not recommend them.

We have worked with Dillman Upton before on our deck. We trusted their professionalism. We knew we would be “ in good hands.” Our neighbors noticed the new door and commented on how it enhanced the house. We also like working with Chris. He gave suggestions and considered all the design factors.

Contracted Dillman & Upton to renovate our master bathroom, This included planning, demolition and construction. Planning manager was Jennifer Holz , Construction manger was Rick Bozynski. Communication was excellent during each phase of the project. The customer was involved in the planning, kept informed on the progress and was consulted on individual issues arising during construction. We were pleased with the workmanship and the outcome of the project. We can recommend the project team of Dillman & Uptown without any hesitation.

Right from the beginning the process was professional and positive, no fast talk low ball deal just helpful information and reasonable pricing. It also helped that they have an extensive showroom that provided me choices to compare. They scheduled my work well in advance and showed up when they said they would, the only change was due to weather. The installer was knowledgeable, friendly and cleaned my living area to spotless. Same experience with the painter. After about a week they checked back to see if the job was done satisfactory. Perfect!

Brandon Luther & the installers did a great job related to the install of our new windows and door walls. We couldn’t be happier with the products & the install which took place during winter weather.

We had 3 Andersen replacement windows installed. We could’ve chosen a more local company but chose Dillman & Upton due to their reputation. Our salesperson, Brandan, came out promptly to measure and had answers for all of our questions and concerns. His team stayed in contact with us every step of the way. When the day came for installation, we got hit by a freak early snow storm, followed by a week of bitter cold. Brandan and the installer worked with my schedule and the windows were installed the next day. The installer even helped shovel snow! I would highly recommend Brandan at Dillman & Upton for a replacement window job! The process was seamless and hassle-free (except for the snow!).

Eline Nealer, our designer, was helpful and patient. All the contractors that work for this company are professional and experienced. In addition, this company is top-notch, thorough and stands behind their work. What more could you ask for?! Hoping to post a photo when we finally get everything painted.

Brandon works to make sure that his customers are satisfied. Even when there are problems encountered he makes sure that things are corrected and that the job gets completed properly. Knowledgeable about his product and easy to work with. Responds quickly to phone and text messages.

Very pleased with our kitchen remodel through Dillman & Upton. Our designer, Dena Frye, assisted with an efficient layout and beautiful finishes for our rather modest kitchen. She focused on the way we wanted to use the space. The project, which included a full-house floor refinish, was well managed by the general contractor, Mike Falzetta. Any issues along the way were taken seriously and addressed immediately.

Buying new windows can be a hassle as there are so many choices and so many aggressive salespersons. Chris Groett at Dillman & Upton was so helpful and easy to work with in choosing our new windows. Our installer was fantastic as well which is so important when you are investing in windows. We are super happy with the quality and look of our new windows. We HIGHLY recommend Dillman & Upton!

Dillman & Upton helped us replace all windows and doors on our house and the experience went very smoothly. They were realistic, upfront, and honest about pricing and were straightforward in telling us what we needed and didn't need. There was no up-selling which was a HUGE plus and a big difference from our consultation with Pella. The contractors that were hired did a great job of respecting our home while we were away, as well as finishing the work quickly without sacrificing quality. Chris Goett was our main contact at Dillman & Upton and he was as responsive and helpful as can be. Be it via text, email or call, he was always quick to respond to our questions and even helped us submit our DTE and Consumers Energy rebate forms. I wouldn't hesitate to work with them again.

Brandan Luther was our window/door specialist at Dillman & Upton who helped us select and install a new exterior door. He and the whole installation crew from Dillman & Upton were knowledgeable, on-time for all appointments and great to deal with. Brandon came and measured to insure an exact fit, he stayed with the project through completion and followed-up to make sure we were satisfied.

The Dillman-Upton team did a fantastic job for us of selling and installing two new exterior doors this fall. The sales portion of the transaction led by Steve Walter and the installation by Mike and his installation team met all of our expectations by performing high quality work on time. We continue to look to Dillman-Upton as our go to team for our home improvement projects.

Chris Goett is a real professional and a pleasure to work with. The exact opposite of one salesman who didn't want to leave my house without me signing a contract. I went to Chris's store, told him the windows I was interested in and my budget. He suggested a product line that was within my budget and came to my house 2 days later to get measurements. The windows were installed without a hitch and look beautiful. Chris helped me fill out the rebate form for my energy company and had all the information needed the minute I walked into his office to ask for his help. I would gladly work with Chris again and highly recommend him.

We are very happy with our product, customer service, and most importantly the installation of our front door. Installers were very professional, thorough, and clean. A follow-up visit to adjust the door was just as impressive. Thank you - we love it!

I chose Dillman & Upton to replace my living room and dining room windows, which are huge (6 feet high and over 9 feet wide) because of the great job they had done last year on my main bathroom renovation. I expected professionals who knew what they were talking about at the showroom and qualified installers who would answer my questions, do a great job and respect my property while they were working. And that is exactly what I got. I can't recommend Dillman & Upton enough.

Dillman and Upton did a terrific job in selling us and then installing the Anderson windows in our home. The entire experience was wonderfully performed.

Very Professional. The design of the Kitchen and the Bathrooms were very detailed and easy to understand. Her project management skills are excellent. Wish her success in her future project.

We couldn’t be happier with our new kitchen designed by Andrea! We have a modern, functional kitchen that looks perfectly at home in our 1928 abode. Andrea’s design incorporated existing architectural elements - wainscoting and plaster walls – with all new cabinetry, flooring, appliances, and tilework; and, although our space is tiny, she was able to offer two completely different designs including one that expanded the current footprint in a creative way I would never have thought of. Although my kitchen is small, I never felt like “lesser” of a client; and Andrea was respectful of my budget. She was always easy to get a hold of and addressed any questions I had right away. She was very patient when I had a hard time making decisions and never made me feel rushed. The general contractor assigned to my project was wonderful to work with. His team was conscientious, hard-working, personable, and paid great attention to detail. The whole kitchen remodel process – from design through completion – went so smoothly that I felt guilty talking about it in from of my sister and a coworker who were both going through nightmare kitchen remodels at the same time!

We had an excellent experience with Dillman & Upton when they installed new windows in our master bedroom, master bathroom and living room. It was a particularly challenging install as they needed to match the design and trim of a bump out detail in other rooms in the house. They were very thoughtful and careful while measuring and installing. There was a snafu and the carpenter and sales person worked together to address the issue in a fair and timely process. No complicated renovation is without problems and the key to me is how these are handled when they arise. Both Steve Walter in sales and Michael Barnes installer, were professional and a pleasure to deal with as were all of Mike's guys who worked with him. We will be using Dillman & Upton again!

Dillman Upton supplied and installed Anderson 100 Series windows for my home. Chris Goett was the consultant/sales expert, very knowledgeable and friendly guy. D & U was very competitive on price, and the install crew was tidy and professional. I’m very happy with the Dillman Upton experience and would recommend them to friends (I already have).

We used Dillman & Upton for a front door and patio door. Both turned out amazing - totally changed the look of the exterior of the house. The communication with Brandan and the team at D&U was awesome throughout the process. They were quick to respond to all questions. Highly recommend!

Steve Walter is a competent professional that has provided quick and complete follow up and results to all of our home improvement projects across the years that we have worked with him and the Dillman & Upton team. In our experience, the products and services that Steve facilitates are of top quality and top value. Dillman & Upton are our one stop shop for all things related to home improvement...working with Steve Walter.

Dillman & Upton provided a wonderful experience! I highly recommend them to anyone that is looking for new windows! Our salesman, Brandon, was very responsive and a delight!

We have had previous experience with Dillman & Upton and the results was always the best. So when we needed to replace a window there was no question where to go to have it done. Their staff and the contractor they use to do the work completed the project on time and with great workmanship. Again we were very pleased.

Our kitchen and pantry remodel, with a complete gut of the kitchen, was an outstanding collaborative experience. From the first meeting with our outstanding designer/ project manager to her final review/ inspection we always had real time information related to cost, schedule and performance for the project. The professionalism, knowledge and work quality exhibited by the designer and general contractor were unmatched and exemplary. The work and products that I provided were integrated seamlessly into the design and schedule. The schedule and budget were as agreed to initially except for one unknown plumbing issue (upstairs plumbing/ HVAC infringing upon the design space), which was resolved in a collaborative forum with minimum impact to the budget. I would highly recommend using Dillman & Upton (company), Jennifer E. (designer/ project manager), and Don H. (general contractor) for your kitchen remodel. I plan on using the "all star team" when I start my bathroom remodels. I'm a very satisfied customer!

Andrea Serrico created a design to remodel our 30 year old master bathroom. We love the results as the bathroom is beautiful! Andrea is wonderful to work with. She is extremely knowledgeable in her field. She is responsive to questions and concerns. We could always reach Andrea if there was a question. This is the second project that Andrea has done for us and we would not hesitate to hire her again. We highly recommend her!

What a pleasure it was to work with Andrea on my recent kitchen remodel! She is so talented and experienced and an expert at maximizing space and guiding my material and color selections. She was always available for consultations and readily answered my questions and concerns during the project. I highly recommend Andrea and the wonderful team at Dillman and Upton.

I will start w/Brandan Luther, Window sales representative for Dillman & Upton. He was great. He is very affable, professional and caring. Mike Barnes, Window installer the same as well as Roger Peterson, Deck project manager and builder. We will recommend Dillman & Upton to anyone who asks and will definitely use them again. Their cost were competitive and most importantly they can be trusted to do what they say they will do.

Eline Nealer at Dillman and Upton was great to work with on our projects. She was creative on designing our bathrooms. She was helpful in coordinating the shower and floor tiles. We love our new bathrooms!

We needed to replace a 30 year old door wall which was installed by Dillman-Upton in 1987. Other subsequent experiences with this company have met or exceeded our expectations. Steve Walter presented us with options and we are very pleased with the process of purchasing and the installation of the new door wall. Everything was done professionally.

Project consisted of installing 11 new Anderson Eagle brand windows. I worked with Steve Walter from Dillman & Upton who was very knowledgeable and helpful in window selection. Additional he came to my house insuring proper measurements, scheduling delivery and coordinating schedules between myself and the windows installers. Steve was easy to get in touch with and followed up on any questions or issues. I was more than satisfied with the whole process, the windows and would certainly work with Steve again

I was very pleased with the professional & knowledgeable staff during my bathroom remodel. The response time for questions & concerns was lightning fast! I will definitely be hiring them again for future remodeling projects.

Excellent job from start to finish. Competitive pricing, professional and courteous, prompt with communication and had a great experience overall. Chris helped problem solve some tricky windows and we could tell that he really puts his customers first. Will be using this company again in the future.

I am a project manager in commercial construction and I must say that Dillman & Upton met or exceeded my expectations from design concept through installation of my new doors and windows. The installation process was seamless, right on time and workmanship was a 9 out 10.

Dillman & Upton has always been known for excellent quality products and service but I wasn't sure how competitive they would be when I looked at replacing all of my windows. I worked with Steve Walter who was excellent to deal with and he put together a quote which included different cost savings options to consider. He highly recommended the Andersen E-Series Architectural windows for their quality and durability and they are true top of line windows but I feared they would be too expensive. To my surprise, Steve's quote came back significantly lower than the big Andersen window installer's quote and Renewal by Andersen! I knew Dillman & Upton had quality installers and given their competitive quote it was an easy decision but it was confirmed when their big Andersen competitor told me that given the cost difference, he would go with Dillman & Upton!

Dillman Upton was hired by myself to remodel my kitchen. The work quality was great. The crew I worked with were all very professional as well as personable. The job was explained to me a every point in the process. They met the time line that was set. I feel they work well to stay within my budget. I would recommend Dillman Upton to everyone.

Dillman & Upton did a complete kitchen renovation for us. Eline Nealer was the kitchen designer with whom we worked. Eline was attentive and a good listener. She made excellent suggestions and provided us with reasonable options for the design. The D & U workmen were skilled craftsmen who were able to address any unexpected problems and were attentive to our concerns and wishes. They were thoughtful and cleaned up thoroughly at the end of each working day. Rick Bozynski was an excellent project manager who saw to the timing of tradespeople and was very responsive if we had questions. On the other hand, the final detail work on the project did drag on a bit as the end of the project coincided with the Christmas holiday season. We would definitely work with Dillman & Upton again.

Purchased a Therma-Tru door including installation. My salesman quoted a competitive price and was knowledgeable of the product. The materials were delivered and installed as per the quoted schedule. There was a shipping error with the included trim package. The installers did a good job until the error could be corrected. My salesman (Brandan Luther) kept me apprised of the situation and was very responsive to my phone calls. Very happy with final product.

Dena Frye did an excellent job for us. She met with us at the shops for tile and essential bathroom sink, toilet, glass door, etc. She gave her advice and helped walk us through every detail for the bathroom. What's more, she visited us several times to make sure the project was as we planned it. That was comforting for us. We highly recommend her for your design project.

We used Dillman & Upton for a major kitchen renovation and floor refinishing. Our designer Ted Myatt was very professional and thorough from start to finish. We were also very pleased with the contractors that worked on the project. Overall, it was a very positive experience and we would definitely recommend Dillman & Upton to others.

Great remodel of our kitchen. Very happy with the design and quality of the install project. All of the people involved in the project were great to work with.

Working with Chris Goett at Dillman & Upton was a pleasure. Chris made the selection process stress free and simple. He helped pick the right door for our house and our personality. The technicians did a fantastic job and everything looks great. I highly recommend Dillman & Upton to everyone in our community!

Chris was very helpful and easy yo work with. He explained things fully, answered all my questions, and was very professional.

We had new Andersen windows installed in October 2016. We asked for, and received expert advise regarding the style of window as well as the type of glass required to block out the UV rays. We were more than pleased with both the windows and installation.

Working with Chris Goett from Dillman & Upton for the installation of our windows was a great experience. Not only are the windows we installed of a great quality, the Dillman & Upton installers were very professional and curtious during the installation process. Chris Goett and Dillman & Upton will get my continued business and my referrals in the future. Great Job.

We have enjoyed our experience working with Brandan to get Anderson windows installed in our home. We wanted to avoid a high pressure salesman and just get varying amounts of windows each year and Brandan has made this straightforward for us - just like we hoped it would be. The windows are excellent and the installations have been hassle free.

Dillman and Upton did a fantastic job with replacement windows in my home. I shopped around, extensively, before making my selection and found Dillman and Upton’s prices to be very competitive. Chris Goett, the sales rep, solidified my decision to choose Dillman and Upton. Chris is knowledgeable about the products and creatively presented several window options, which gave me a variety of choices. Chris also gave me three separate bids, so I could study my options. I was also extremely pleased with the installation crew; they were professional, careful with drop cloths and my furniture, performed a thorough clean-up afterward AND finished the job before schedule! Chris Goett stayed on top of the entire project until completion. Thank-you, Chris.

I was looking to replace several windows and two glass doors last year. After talking to four-five companies i came upon by chance to a Dillman & Upton flyer and decided to visit them. The sales person I met there is Chris Goett who immediately made me comfortable and gave me a rough estimate based upon the measurements I had. This was totally different from other companies whose sales person wanted to come to my house and pitch to me and my wife their windows. Needless to say, I went ahead and ordered windows through Dillman & Upton. The project was done on time and all interactions with Chris and installers were excellent and no heart burn at all. I am greatly satisfied and have already recommended this company to my friends.

Dillman & Upton recently completed our home renovation project and we could not be happier! Our completely remodeled kitchen is absolutely gorgeous, the powder room and master bath are lovely. The talented design team and extremely skilled contractors completed the project on time and very professionally. As with any project of this magnitude, there can be issues, any concerns were handled promptly. We will definitely be calling them back for future projects. We highly recommend them!!!!

Dilman and Upton did a beautiful job on our kitchen remodel! They were a little more expensive, but they had more choices in cabinets and other materials than other companies we looked at. The price also gets you great quality and attentiveness. Our designer, Jen always replied to our questions quickly and was very patient with changes we made to the design. They were also flexible and let us do demo and some of the work to save money. Overall, they are great to work with and did an amazing job!

I purchased all my new Anderson windows here and am very glad I did. Steve is very professional and spent all the time making sure we had the order correct. He helped guide me in choosing the best type of window for my home. They stood behind this product and help to assist in a warranty claim to make sure one of the window screens fit just right. The pricing is competetive as I even compared to one of the bigger stores.

Dillman & Upton is a one-stop shop from lumber to hardware! They carry many high quality products and their staff is extremely knowledgeable. They take great care of our customers throughout the home building process. Their installed service contractors are highly skilled and their ability to complete the project in a timely manner is one of the many qualities that we greatly value.

I have used Dillman & Upton for many large and small projects over the years. They're attentive, professional and stand behind their work. They'll provide a detailed quote on your job in a timely fashion. I like the home town feel they offer which is difficult to find these days. I would highly recommend them.

Our experience with Dillman & Upton was excellent! The staff was extremely helpful with our kitchen remodel and we couldn't have been happier!

At the beginning of our remodel project I told Dillman & Upton that I wanted to feel like I was walking into a brand new house when I entered off our side and garage entrances and they delivered! The focus was the kitchen, but they helped me redesign and rebuild 1/3 of the first level of our house. Three years later we still love it! Their practical construction knowledge, design skills and installation services were the best. And through it all they kept the "fun" in the project!

Dillman & Upton has done many complete remodel projects for me, including 2 kitchens, 6 bathrooms, 2 wet bars, a living room, a laundry room, windows, and doors. I continue to return to D & U because of their commitment to excellence, from the start of the project until its completion. The designers and staff are conscientious and detail oriented, the contractors are second to none. It's such a pleasure to know that the work will be done on time, within budget, and done well.

We have worked with the kitchen design staff at Dillman for two projects, and both were very good experiences. The designers are very knowledgeable and the contractors they use are great to work with. I am also very pleased with the selection of materials and ideas in the showroom.