DIRECT PRO Windows and Doors

I would not use these guys. They don’t tell the truth and the install is very bad quality. There are many options available elsewhere

Direct Pro Window Installed my window year ago and it's leaking air during winter. we call them to fix since one year no one want to listen. their installer asked me that this leaking is minor you have to survive with it. I would suggest do not waste your time and Money with DIRECT PRO WINDOWS and door. Their managers and agents are great cheaters. only advise which one benefited them. After my first review the company called me that you choose wrong windows but when their agent was at my place They pushed me to choose wrong windows as we are not window expert which one good or bad. Whatever their salesman Vladimir and Eugene advised we agreed to select window. We do not know their sales team working to see only their commission not good choice towards customer. Their agent advise us and we agreed to install window upon their demonstration. After now one years Direct pro window GM called and excuse that our choice was wrong. How come your sales person not advise us for the right one. Even we told them we need window as the older one was there but they convinced us to showing benefit and make us choose bad one. I suggest please please do not go with DIRECT PRO. They all are one family and showing excuses after job done. If their mistake why they do not accept and fix the issues. Window is.long term investment and need to make right choice. I do not recommend anyone to go Direct pro. I am sure you will be feel cheated after installation.

We had a Window replacement contractor install Bay windows at the front back of our home. They installed it incorrectly, causing air seepage. We had a lot of trouble with that company, so we eventually called Evgeny to come out and replace the windows. The warranty contract was very clear, he was a real professional about everything. The job was completed in a timely manner. His guys were very knowledgeable and I learned quite a few things about window installation by observing and speaking with them throughout the process. Had the job completed 2 weeks ago, thanks Direct Pro!