Flooring America Carpet Studio

We have used Carpet Studio Flooring America many times over the years and have always been pleased with the service and the results. We were very pleased recently when we had bedroom carpet installed and Heather was able to come out and help with other decorating ideas and suggestions. She is wonderful!

The complimentary in-house service was great. Heather is amazing and offered great insight & recommendations. We look forward to continue working with her on our renovations!

We could not be happier with purchasing our carpet and tile from Flooring America. We worked with Diane in selecting materials to do a complete remodel of our home. She is honest, kind, extremely knowledgeable and listened to our concerns. Diane was extremely pleasant to work with and followed through on every detail. When Diane wasn’t available, Alex stepped in and was also very pleasant to work with. When it came time for installation, Bull came to our home and was very pleasant and competent in his job. The installers did an incredible job and showed up when they said they would and always cleaned up perfectly. Overall, we were extremely pleased with the product and service we received. Highly recommend using this business for any flooring needs.

The new design services are outstanding and so helpful. Heather has great vision and gets you to think creatively about your space.

We have been working with Flooring America Carpet Studios in Okemos for many, many years. We have always had such good customer service that it would be silly to go anywhere else. Ben kept us informed of the status of the wood product we ordered and once it came in it was all systems go. Our installer was on time each day, worked hard and meticulously all week. The end results were just what we were hoping for. The installer, Don, even feathered in the new wood planks into our old existing hallway wood floors and it looks perfect. Thank you all! We love it.

Flooring America has an amazing interior design service. The designer, Heather, is very experienced and helped guide our design concepts into a beautiful interior. Heather spent time listening to what we wanted and helped make our new kichen and bathroom beautiful. Very helpful and value added.

Heather did a fabulous job taking my ideas and making them better! She was creative, encouraging, patient and a true pleasure to work with. Our remodeled bathroom is stunningly beautiful, highly functional, and totally unique. We look forward to working with Heather on additional remodeling projects. The tile selection at Flooring America was great.

Our carpet was replaced on June 30, 2020. We had our tech do the labor work of moving furniture and taking up the old carpet. He was kind enough to cut a piece out for our daughter's dorm room and set it aside. The project was completed in one day and put right back the way we wanted. The carpet looks amazing!

I bought tile for my kitchen and bathroom from Flooring America Okemos. I also bought a carpet for my basement, and the quality of their service was outstanding. Very professional. I definitely recommend them.

Terrible store, overprice, and horrible service. Will not shop there again! Could not get anyone to answer questions after I purchased the product.

We at Ingham County Housing Commission have been using Flooring America for all of our carpet and vinyl needs, Jon and Ben are great guys, very knowledgeable with all our projects/repairs. we also use them for our bathroom tile repairs. What a great company! they go above and beyond to serve us. Sincerely. Ingham County Housing Commission.

We had a good experience with Flooring America in Okemos. We got 4 estimates for what ended up being 960 square feet of carpet, and were quite disappointed with the quality of product and service from places like Empire and The Carpet Guys. We also got an estimate from a small business locally. Flooring America was able to beat their price. Our salesperson, Ben, was helpful and responsive whenever I had a question or needed something -- even emailing back on his day off. He explained everything in clear terms, and he gave straightforward answers to questions I had about types of carpet, how different types would stand up over time, etc. He was the only one of the four places to measure with a laser!!! Some of the others just kind of threw their tape measure around and whatever number they got was "close enough." Then they'd scribble down figures in pencil on graph paper. I think the laser is much more accurate. The carpet was ordered and ready for when our schedule would allow for us to have it installed. The installers were polite and efficient. They explained what they were doing, and they consulted me whenever they had a question about which way I would prefer they do something. They did a beautiful job, and I am happy we chose Flooring America. And I am so pleased to have my nasty old carpet out of here! We have had the new carpet about 6 weeks now, and I love it. The air quality in our home is so much better. Spills are easy to clean up and spots come right out like the manufacturer said. We haven't had any problems with the carpet or the installation of it. In fact the installers nailed down a few baseboards to take out some floor squeaks I had. So that is even better than before they started.