Flamtech Appliances

Fantastic product knowledge and guidance, plus first class service and support. Extremely responsive, making the renovation process a lot easier and preventing delays. I highly recommend Flamtech as an appliance provider. Thank you, Flamtech!

As soon as I handed over the check, Flamtech was nearly impossible to communicate with regarding delivery and install. The biggest issue is that Flamtech contracts its delivery and installs to a separate company that it apparently has no authority over or ability to communicate with. Yet it also insists on being the middleman to this company, and will not provide you their number or contact information for you to schedule the delivery and install yourself. Ricky was great at buying the model of fridge we told him to buy, but completely unhelpful arranging the delivery and install of the fridge. He was suddenly nearly impossible to get a hold of, and unable to give us any information about the delivery date. Our first scheduled delivery date was canceled, which Ricky knew about days before but neglected to tell us until the day of. He was also somehow unable to pass along any information to the delivery team: the delivery guys delivered the new fridge and said they weren't scheduled for any removals or installs. Ricky then tried to claim arranging the fridge to be both brought into my house and installed was my responsibility, that I should have worked it out with the delivery guys beforehand. How? Ricky, I don't have their number. You do. You can't have it both ways. Either you offer the service of delivery and install, or you don't. You can't tell me that you have no ability to coordinate with your delivery and install company, while forcing me to rely on that company to get the appliance into my home. Now I have a fridge in the middle of my kitchen with no way to get it installed or have the old one removed. Ricky's solution was to offer to call the delivery team to try to schedule the install. Wish he had thought of that two weeks ago when I gave him the check.

Jane, Ricky and Andy were terrific. We ordered a Liebherr refrigerator that did not work properly and that repair techs could not fix. Flamtech ran interference for us with Liebherr for months and ultimately got us a full refund. Our new Thermador just got delivered and works great! Flamtech has the best customer service!

I recently purchased a Fisher Paykel washing machine from Jane at Flamtech. I had unique space requirements and Jane was able to find a solution that worked for me. The whole process from sales to delivery/installation was excellent! And I love the machine. Professional, knowledgable and personal - these staff at Flamtech are the best!!

Flamtech are my go-to kitchen appliance supplier - the service is great and the prices are even better. Jane is up-to-date on the latest technology and equipment. I highly recommend Flamtech Appliances.