Furnish Plus

Do not buy from FurnishPlus. I purchased their knockoff Eames chair for $1400 and while it looks good, it was uncomfortable and poor quality. Ordered in December, it arrived 4 months later in March. To make matters worse, one of the shock mounts sheared in less than six months of light residential use, effectively breaking the chair in half. When I requesting a return/refund, I was told that outside of their short return period, all they would do was refund me $150 and send me a replacement base, which arrived in an open box with no instructions.

I ordered the lounge chair to be my throne. After reading all the good reviews I didn’t hesitate to order mine and I was super excited about it. Unfortunately, the chair is a huge disappointment. I wouldn’t care much about how poorly it’s made if it was comfortable, but unlike the original, it’s so uncomfortable, stiff, with weird measures. I’m hugely disappointed.

Love my chair! Great online customer service and efficient delivery. I had to wait for my choice of leather and wood but it was worth it! I’ve been coveting this iconic chair for years. It came beautifully packaged and fully assembled. Bonus! It looks fab and is very comfy! Couldn't be more pleased.

I bought a sky blue egg chair with its ottoman in April 2018. The items are good quality except the ottoman color is different than ordered even if the box indicated the right color. Since we were moving in June, I made sure with Furnishplus chat service before ordering about the delivery date in June. The rep told me that there is no issue, I only need to add the instruction in the note section when ordering online. I proceeded as instructed. Beginning of may, Furnishplus called to inform me the items arrived and need to be delivered or I get storage fees. They never took my request into account. I had to accept the delivery in May, 6 weeks before moving. Furnishplus called few days later to follow up on the items, I told the gentleman (the same one who called me before) that I wont unbox the items before our move and I will let them know if anything goes wrong. He reassured me that was fine and I just have to call back once we moved. Furnishplus now is refusing to assume their production error arguing that I did not advise them as per policy. They requested pictures which I sent. Never heard from them again. I am now stuck with an ottoman still in the box that I cannot use since the color does not match the chair. The after sale service is really bad. They just dont care about the customer. We bought different furnitures online with other companies and we cant believe the bad service we received from Furnishplus. Can someone advise what do I need to do to get this matter resolved? Help!!!

I got this Arm chair from these guys, Perfect service really!delivered on time, i been using it ever since, pretty nice. Nice people came in delivered ,unpacked and assembled it for me, couldn't be more happier.

I recently purchased a set of couches, a coffee table and two side tables as well as a 6 chair dinning set from Furnish Plus and I'm very impressed by the service that I received. Beside the unique designs, great quality and very reasonable prices, their service during the whole process was very professional and helpful. Delivery was also convenient and on time. Way to go Furnish Plus! Keep up the great work, Thanks!

I have bought the sofa from FurnishPlus and I had the best customer service experience wit them. After I placed an order I received an email that the order will delay for 6 weeks because it is custom order, and I just received it today and I have to say I am loving it.

Customer service was friendly and very helpful. Delivery was fast. Love our chair!!! Compared to other similar chairs online this purchase was excellent value for money. Vancouver

I did not find my chair comfortable. Customer service went out of their way to accommodate me, but I just didn't have use for the chair and returned it.

Would like to say a big thank you to Furnish plus for their attention to my needs and desires! I was looking for a good quality Eames lounge chairs for a long time. My colleagues recommended me to check furnish plus online store. After I checked their website , Furnish plus representative contacted me right away grabbing my attention. Would like to mention that they will exceed your expectations regarding timeliness of order and quality of furniture. Delivery was very fast and smooth. I got 3 Eames chairs from them and even thinking to get more before Christmas that's how amazed I am by their service. Will definitely recommend this company to my friends, family and colleagues .

Ordered a Eames lounge chair and it was delivered on time and i loved it when i saw it person.

Good service. Quicker than expected delivery. I ordered a Barcelona chair. Pretty decent quality as well. Was happy with the total process.