Out Of The Woods Custom Cabinetry & Countertops

AVOID THIS COMPANY!!! My experience with Out Of The Woods was absolutely terrible from start to finish. I signed a contract in October 2021 for countertop fabrication and installation at my condo in Park City. Also included was a large piece for a coffee table. One of the reasons I chose this company was because they were on a list given to me by Arizona Tile, so I don’t know that I’d trust anyone they recommend. My cabinets were installed in December, and Out Of The Woods raised the price on me and had me sign a new contract. I was obviously not happy about this at all. OOTW then sent a guy to get final measurements and attempted the installation a couple weeks later. When the fabricators delivered the piece for the coffee table, they told us to be very careful because it was fragile. We learned shortly thereafter that they said that because they had broken off a corner and had done a shoddy repair job on it. I have since had it repaired properly, but I’m very unhappy with the dishonesty and the fact I’m out more money. As for the countertops, they completely got the backsplash pieces for my vanity and sink area wrong despite having everything correct on the contract. The pieces were supposed to line up evenly so there would be a continuous piece for a mirror to sit atop. It took another week to schedule the installation of the correct backsplashes, and again they were not correct. Despite speaking with my sales agent, Ryan, and him reassuring me that they would not create any seams, there was a seam. I then had to speak with the manager, as everyone I spoke with said they would not cut a new piece without a seam. He finally agreed to cut a new piece without a seam, and installation was another week later. To top off all this bad experience, the installer left a metal shim sticking out from the bottom of the backsplash which is impossible to remove without damaging the countertop. And if that weren’t bad enough, the hole they cut for my soap dispenser was so close to the faucet hole that it cannot even be used, so I’m stuck with metal cover for the hole in my nice piece of granite and no soap dispenser. Horrific experience!!!!! (I’ll post pictures within a week.)

We chose Out of the Woods because of the great reviews we read about them. We quickly learned for ourselves that the quality of their product and their great customer service earned them those awesome reviews. Our salesman was David and he was excellent to work with making what can sometimes be a stressful experience, a very pleasant one. He was very knowledgeable and we enjoyed his friendly personality. We couldn’t be happier with the work they did for us and were surprised at how quickly they got our job done. We wouldn’t hesitate to use Out of the Woods again in the future and we will definitely refer others to them

We worked with Shaun and our experience was very positive! Despite having fission cracks in our original two slabs of granite that we selected, I was thankful that Out of the Woods identified this problem and thus giving us time to relocate and deliver new slabs. Delivery and installation went smoothly and the counter tops were fabricated to a perfect fit. We love out new kitchen and the would recommend Out of the Woods to anyone looking to remodel their kitchen. Well done! Rob Matasic

I used Out of the Woods cabinets for a new laundry room granite counter top. It was small enough that we were able to use a granite remnant which worked out really well. The final product fit perfectly and looks great. Shawn Gorder walked me through the whole process and was very helpful. Thanks.

This store was a hidden gem I wish I would have known it existed before I started building my house but Shawn Help me with some bathroom countertops I needed in a hurry I was on a tight time line he really help me out the project got completed and I was very happy I wish I wouldn't have known they were there and I would have used them for my cabinets next time for sure. Thanks again

Our contractor originally had us scheduled with another counter top company. When we met with them to schedule counter tops they promised a one week turnaround from the time we contacted them. When we called them to tell them we were ready they told us it would be at least five weeks before they could get to us. We were then referred by a friend to Out of the Woods. We talked with Shawn who jumped right on our counter tops and within ten days they were installed and look great. I can't say enough good things about this company. They are extremely professional, great to work with and their prices were very competitive with the other company we were working with. I would refer them to anyone. Thanks Shawn! Brad Shaw

Pro: Local, Price and Look Quality: TBD ... but happy thus far. Con: Customer service, timeline, and install. I have never experienced such poor customer service, professionalism and lack of accountability. I would never recommend this company when there are so many other options.

From the start there seemed to be a disconnect with what we wanted to what the finished product is; No up front pricing, Broken tile, Left mess and garbage. Damaged walls. Project takes multiple days, long wait time, no attention to detail. Be sure you understand the drawings be cause what you say isn't always what is written down. Over all disappointed.

We had several problems during the selection and installation of our cabinets from Out of the Woods. But in the end, they fixed most of the problems. While I would not personally choose them again, they did make most things right. Thanks.

Very professional. Easy to work with. Very high reputation. Very pleased. They are doing the cabinets and the countertops. Nacole gave very great idea's for finishing the project

These guys were quick to call back and install came within one week. Very friendly and awesome to work with!! My counters look gorgeous!

Omg these guys are no joke, awesome job, these counters the nicest I've ever seen, installed 3 days after ordering, probably the only counter shop that is that quik, professional, way cheaper then Lowe's & home depot. thank you soooo much