Schmidt Custom Floors Inc.

I have hired Schmidt a number of times and been happy until this time. They sent very untrained contractors to my house despite representing them as experts. We left our house for 10 days for it to air out. When we returned, we found the job wasn't properly done which Schmidt agreed was correct. They sent the contractors back and we again exited for 10 days. When we returned, the floors were still improperly done, very rough, not protected, not properly sealed, with streaks, failure to sand down stain in several areas (we went from stain to natural/clear), etc. They agreed the job wasn't finished properly but this is where we hit an impasse as after leaving twice and them failing twice, we did not want to give them a third try with no proof they'd actually complete an acceptable job. They talked in circles until they finally took me to court for half the cost of the agreed upon job (pretty accurate sign they knew it wasn't done properly!). I was served in December 2020. My court date was June 2021 and I was ill at the time, ending up hospitalized shortly thereafter and I wasn't prepared for the hearing due to my health nor did I have an attorney (and they did--it was clear they and I have very different ideas on ethical behavior). I lost the court case. They DOUBLED the amount they were asking for 15 minutes into the hearing saying they made a mistake (a mistake that they inexplicably didn't notice for six months) and the judge allowed it. This photo is representative of the work they did throughout my house for which I was required to pay them over $5k. We have to hire someone new to redo the entire space. You be the judge on in this is fair and if this is the sort of work you want done in your house.

We recently had over 1800 square feet of Santos Mahogany flooring repaired, sanded, stained, and finished by Schmidt's commercial flooring team. The experience was a nightmare. The dust and mess from cutting and replacing planks left dust in every corner of our home and on ceilings, walls, and carpets in adjacent rooms. Their tradesmen used our master bath to do their personal business. We anticipated a 1-week job with the possibility of a final coat after reconstruction of our kitchen remodel and we ended up with a 4-month experience. I cannot tell you the level of frustration we endured during this work. We have "sink holes" where holes were filled with putty. We have scallop marks in and around door openings to adjoining rooms. We have drum marks throughout the house. During staining there were several areas where splinters were pulled out causing deep chips along boards - these were putty filled. When they finally did get to sealing the flooring they did not mask any adjacent surface leaving a 1/2 to 1 inch banner of poly on our newly installed cabinet surfaces, door trim, and base molding. The crew did not seem to care about the owners home and the final product is average at best. Very disappointed in the overall attention to detail and quality of workmanship. Don't use this company!

Schmidt Custom Floors has been installing and finishing all of the hardwood floors in all of Architectural Homes by Anders Inc. custom homes for the past 38 years. Their attention to detail make them a valued member of our Team skilled craftsmen.

We Had 0ur house built by Kingsway, Scmidt custom floors did the bedroom&adjoining bath room in Oak flooring. The joints are still tight and stain has held up well. They did a super &quality job.

Their ability to match existing finishes and insulation of new hardwood flooring is bar none. They are incredibly professional and provide a great level of service. They also provide homeowners the pros and cons before purchasing which adds another level of trust.

We had a great experience with Schmidt Custom Floors. The scheduling and installation went smoothly and everyone we dealt with was knowledgeable and professional. This was particularly impressive given our rushed timeline. We had two weeks to get carpet installed in our new office and they delivered on time and with great service. That being said, we’d definitely recommend Schmidt Custom Floors to others.

Hardwood flooring great price and customer service when problem or anything was not just write. Need some additional work done and they will be rehired to complete our first floor. Customer service was key.

We built our house 23 years ago and had Schmidt floors finish our wood flooring. Our floors were so beautiful the first time, that we knew that we would have them do the work again! They turned out beautiful once again!! Thanks for your friendly and very helpful staff!! We are in need of carpeting too and will definitely enjoy working with their company again!!

I have used Schmidt Custom Floors both personally and professionally. They take care of their customers, turn out a great final product, and stand behind their product even if there are issues that arise from things out of their control. If you want a great floor - be it carpet, wood, or resilient flooring, Schmidt has the products and certified installers to do the job right.

Schmidt Custom Floors has been installing and finishing our hardwood floors for over 30 years. They are professional,high quality, timely and family friendly. We are proud to have Schmidt floors part of the Ruebl Builders Family.