Steven Sanders, Closet Factory - NY

Steven was an amazing help and really brought our vision to life and delivered exactly what we wanted !! Anything we wanted to revise or add he was just one phone call away and was ready to tackle any idea we had and make it happen , he’s the best . Not only is he a great person to work with but an amazing person to be around , so Steven thank you so much for all your help !

Steven did our closet project a few months ago. We had two closets for my daughters that needed a system. He was professional, friendly and very creative. Steven suggested two shared closets instead of two separate ones- one closet with all hanging and the other with all shelves. This proved to work perfectly for us. The process was seamless and everything explained in detail. The contractors came and were absolutely amazing. The install was quick and clean. I would absolutely recommend Steven and plan to work with him again for other projects.

This was my first time purchasing custom closet solutions and Steve made the whole process quite easy! He was thorough in the discovery questions he asked to understand how we use our closets and storage to ensure any closet system he designed for us was truly a custom fit for what we need, Steve offered many options, had great suggestions and was clear in the benefits of certain features and what would work work best for us (or not) for the unique spaces in our apartment. He was flexible when I threw last minute changes his way, and he quickly replied to emails and texts. Steve took ownership of the project to ensure all fit just right. I am happy with the products and how they all fit in our place - they look great! The Closet Factory installation rep was also great - in and out quickly, he was thorough and professional. Would highly recommend Steve and the Closet Factory.

Steve and the closet factory are highly recommended - Steve did a physical inspection and offered a lot of good advice that helped us make a decision based on our space and budget. A showroom visit with him also helped pick out the right specs and sizes for our project and was much appreciated. Unfortunately, the install by the crew left much to be desired and on contacting Steve he was able to take action right away to ensure that the project was completed satisfactorily - great communication, clarity on pricing and discount structure and very good followup - thanks Steve !

We would highly recommend Steven Sanders for your next job. He was professional and polite through the process. He walked us through the project design and offered different options. Communication was easy and we appreciated his wit and sense of humor. He was patient and understanding because it took us some time to make decisions and get back to him. He understood our needs, wants, and timeline and advocated to ensure that the final measuring and installation were done in a timely and correct manner. After the installation he followed up with us to see how everything went and how we felt about the final product (which we absolutely love).

I was very happy with my closets . You answered all my questions and also gave me advice which I took. I ablosutely LOVE my .closets The installers were great. It only too less than 4 hours and they cleaned up everything before leaving. They were amazing

I emailed Steven a few years back to design a project, but decided to put it on hold. I contacted him again earlier this year, and he had the designs ready to go. We had one 20-30 minute call and that was all it took to schedule the job. The closet was installed last month, and everything looks beautiful. It is well constructed and the floor based design looks much nicer than the hanging closets I had in my previous condo. They were able to do everything I wanted, including 2 3" jewelry drawers and very nice, near matching edge banding, that saved a bunch of money over completing all surfaces in the in the higher level material. The installers were very professional and installed the closet in just a few hours. I had one issue with a few surfaces after the install, and closet factory quickly scheduled a repair to fix it, and it was done beautifully. I am glad I went with closet factory, and will most likely be doing our other bedroom closet with them shortly.

Steve and his team designed our home office and did an amazing job. We recently hired them to design our walk-in closet. Professionally done design, high quality product, and responsive team. We highly recommend Steve.

I had the pleasure of working with Steve on my walk in closet project . He did a fantastic job with the design, he is super easy to work with, always on tops of things and very pleasant. The installers were wonderful, job well done. I would highly recommend him to anyone pursuing their dream closet.

Excellent job, good finishing, keep clean home, clean job work , punctual and responsible for job, very respectful people

Steve was an amazing designer! He worked with me to learn what I was looking for, and what I needed. He listened to me after the plans were drawn, and made some changes to make the designs even better for both the pantry and the laundry room! Family and friends all remark at how amazing and transformed both rooms are. I also had an unusual closet designed, which was tricky; now it holds so much storage so neatly. Rocky and Michael installed quietly, expertly, and ahead of schedule. Rocky also helped explain how to remove the table, should our washer and dryer break-as well as how to move/remove other shelving units. Great team, and great results! I will use them again for an attic project in the future!

There are not enough good things I can say about Steven Sanders, he designed the perfect entertainment center for my home and I couldn’t be happier with the end results. It was such a large job and I wasn’t sure where to begin but Steven knew exactly what I needed and ultimately what I wanted. Because of his insight and his attention to detail, it is more than an entertainment center, it is a statement piece for my home. The installation done by Azeem and Abe was flawless, they were very professional, finished in one day and cleaned up beautifully. I am so happy with the entire experience with Closet Factory and Steven, I will be using them again to do my closets. I highly recommend Steven and his team! Victoria