S. Mazzi Interiors

Thank you! I loved working with you and Carl, thank you for entrusting me with your project.

Thank you, Phuong! It was such a pleasure working with you and Will and I look forward to working on any future projects with you.

Thank you! It's been a pleasure working with you, I can't wait to dig into your next project soon!

Thank you Dustin and Casey! It's been a joy working with you on your son's big boy room and now your office =)

Thank you, Katie! It's been so much fun working with you and Noah.

It was a pleasure to work with you and Sung! I'm glad I was able to help ease the stress of your big move this summer. Hope you're all enjoying the new home =)

Wow, thank you for this!!! It's been a joy getting to know you all this year. Working with families like yours reminds me of how much I love being a designer and getting to make a difference on your home =)

Thank you, Lindsay! It's been so fun working with you and Mark, hope you all are enjoying your new home =)

Thank you, Monika! I loved working with you and John, I look forward to working with you on your next project =)

Thank you for this review, it means so much to me! You and Joe have been a pleasure to work with. I understand the process is nerve-wracking the first time around since you're basically entrusting a near stranger to design your home and of course you want to make sure it comes out exactly how you want it! I'm so happy you're thrilled with the results, and look forward to continue working with you on phase 2 =)

Thank you, Alison! Excited to continue working with you on your new home =)

I am sorry you were so unsatisfied with the design process. Unexpected events arise in every project, no matter how well one tries to plan in advance. A big part of being a designer is to problem solve along the way to ensure the quality of the design and the end product. From our last meeting, you were still happy with the outcome of the design having had most of the said issues resolved.

While I take full responsibility for some of the issues, I do want to clarify a few things -

There are some things that are hard to foresee until installation and your lights and brackets were such cases. I have worked diligently to have the problems resolved and you were reimbursed for all costs either by me or the vendors.

For the shades, I had recommended fabrics that would provide privacy, according to your needs. After meeting and reviewing the options, you decided you wanted to go with a completely different style of shades. You had samples sent to you and after looking at the samples in person, picked out the fabric independently. I do not know that specific fabric you picked but I did not question your decision since you know what you wanted and with the samples, you should be able to tell if it offered enough privacy for you. I am sorry the shades are not what you had expected and cost you money, but I cannot be responsible for a decision you made fully on your own.

If you read my email, I did not promise how your shades would look. You had asked about control types and how the shades would be mounted on the door, so I forwarded you an image (sent from trade rep when I inquired about this) that illustrated the way the shade would be mounted and the header size. I gave no indication it would look exactly the same - especially given that your door is different and your shades had different specifications.

Choosing a career that is customer service oriented, client satisfaction is a top priority and is held high on my list. I'm sorry for the unfortunate series of events. From a client perspective, I understand and empathize with your frustrations. I was connected with you through Homepolish and from what I understand, Homepolish was also working diligently to resolve matters with you, but was unable to reach you. I wish we could have parted amicably. I wish you the best with the rest of your project.

Thank you, Beth! Looking forward to continuing working with you and Marc in the new year.

Thank you! You've been a dream to work with and I've loved seeing the house come together in a way that speaks to your unique and fun style.

Thank you, Trang! I'm so happy with how the store came out, and mostly that you're satisfied with the results =)

Thank you, Kendall! Looking forward to working with you again.

Wow! Thank you for the glowing review! It was such a pleasure working with you on your house and thank you for trusting me throughout the process - we would not have been able to achieve all this without it. I'm so beyond happy you're loving your new home, let's get together soon!

Thank you, Danika! I had so much fun working with you and getting to know your family. I will miss our design meetings =)

Thank you, Stacy! It was such a pleasure working with you and getting to know you =)