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jtlinney

Tile warpage & lippage on 24" x 48"

Jerry Linney
il y a 5 ans

Looking for some advice from the pros. Have purchase Elysium Sandstone 24"x48" tiles and the installer has installed 12 tiles. He brought to my attention the tiles are warped more than typical. We layed a level on some of the tiles holding the level flat/level on one side and the opposite end had gaps of 1/4" or more between the level and the tile. One of the tiles we found to be 1/2" gap. The design group where tile was purchased is being cooperative. I want to stop, remove the layed 12 tiles and buy new tile. I'm feeling like this tile was substandard "cheap" quality tile and I was the naive buyer. Also, is there a recommendation for an excellent quality brand of tile I should consider?





Réponse sélectionnée
  • User
    il y a 5 ans

    The biggest positive here is that you have a tile installer who actually brought this to your attention. Congratulations, unlike the majority of posts on this site, you seem to have found a very competent tradesman.

    Commentaires (10)

    • PRO
      JAN MOYER
      il y a 5 ans

      Florida Tile has an abundance of these. That said........all will have a minor warp at that length. This is one reason the recommended offsets, and grout lines are specific to sizes and manufacturers.

      Jerry Linney a remercié JAN MOYER
    • PRO
      Sabrina Alfin Interiors
      il y a 5 ans

      What Jan said. I would also recommend you look for rectified tile which will address the issues you've pointed out and also allow for thin grout lines.

      Jerry Linney a remercié Sabrina Alfin Interiors
    • PRO
      Creative Ceramic & Marble/ Bill Vincent
      il y a 5 ans

      For a 48" tile, this is actually not uncommon. ALL elongated tiles will have some warpage to them. The use of a leveling system will take that out. The 1/2" warpage is excessive. But that's not all the tiles, either.


      Jerry Linney a remercié Creative Ceramic & Marble/ Bill Vincent
    • Jerry Linney
      Auteur d'origine
      il y a 5 ans

      The design company has worked with the tile supplier and they have agreed to take the tile back and are going to remove the 12 tiles that have been installed. We are now searching for new tile. Thanks for the comments/help.

    • SJ McCarthy
      il y a 5 ans

      And as a lovely gesture I would thank your Tile installer with a lovely holiday gift of some sort. His professionalism just saved you $10K or more.

      Jerry Linney a remercié SJ McCarthy
    • PRO
      GannonCo
      il y a 5 ans

      The problem with a lot of newer tiles is they look great on sample boards but literally cant be actually installed properly. These huge format tiles look great but there are few mfg'd correctly and even fewer installers who can install properly.


      Finally an installer who stopped and realized this isn't going well.

      Jerry Linney a remercié GannonCo
    • Jerry Linney
      Auteur d'origine
      il y a 5 ans

      Thank you both for the two recent comments, holiday gift...done!!! Thanks, again!

    • PRO
      Brickwood Builders, Inc.
      il y a 5 ans

      Kudos to all the people involved. Everyone has stepped up on this one. We have not found a single manufacturer that has said they would take tile back if we found it to be warped when delivered.


      We have seen expensive tiles that are warped, so price is not always an indicator. Hopefully your local tile stores or designer can steer you to some products they have experience with and can feel comfortable that you will not have the same experience. We don't use Florida Tile a whole lot, but we have never had excessive warping/lippage with the tiles we have used from them. We experience it most with tiles from a distributor called Mosaic Tile (which I think is located mainly in East Coast states). They are not the manufacturer, so we don't always know the brand name of the tile but we have learned to stay away from some of the products they sell.


      Warping is caused by the manufacturing process. Nothing will make the warping go away, including the leveling systems. The tile will still be higher in the middle than at the 4 corners. These systems may assist an installer as he/she attempts to minimize the visual lippage. We have talked to multiple manufacturers of these products at industry shows and none will say that their product eliminates lippage.

      Jerry Linney a remercié Brickwood Builders, Inc.
    • PRO
      Creative Ceramic & Marble/ Bill Vincent
      il y a 5 ans

      You can bet no manufacturer will say it. That's a CYA thing. But I wouldn't say it if I hadn't seen it myself. And not only have I seen it, but I've been DOING it for the better part of 3 years now. On a weekly basis I use a leveling system so as to set 12x24's in a 50% brick joint with no lippage at all. I'm in the middle of one right now where I'm doing just that. As for the plank floors, the longer the tiles, the more the lippage systems are needed, and when I'm done, my floors are flat. If you don't believe me, there's a company in here called Main Eco Homes. I do all their tile work, and most of the plank floors have been on their projects. Send them a message and ask them. Believe me when I tell you--- if I couldn't get those floors flat, either they wouldn't use that tile, or they wouldn't use ME. As bowed as the elongated planks tiles are, there's no way I'd get them flat if I WASN'T pulling the bend out of them. Especially with the 48" tiles.

      Jerry Linney a remercié Creative Ceramic & Marble/ Bill Vincent
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