Ridgeway Mechanical

I contracted Ridgeway's Jamie Step to replace a buried broken sewer line from its cleanout to the sewer main line. He responded promptly, replaced the pipe and asked for immediate payment, which I made without seeing what had been done. (My mistake.) I paid by credit card. When I saw their work, I found that they had placed the new sewer pipe on the surface of the ground and did not rebury it. In spite of repeated calls to the project manager and the owner, asking them to come bury the pipe as their contract agreement states, they have been unresponsive in addressing a job improperly done.