Gladhill Furniture

Great service, and willingness to work until complete satisfaction of the customer. It's hard to find affordable stores which offers contemporary furniture, but Gladhill has a very good selection. I will definitely shop there again.

I ordered a sofa from Gladhill with blond legs. The couch was delivered with dark brown legs. Gladhill called me a few days later (before I got a chance to call them) and told me that the manufacturer no longer produced the legs originally ordered. They knew this before the couch was delivered and never called me. They implied I could select similar sofa legs from another manufacturer and that there were legs from the same manufacturer that were more similar to what I wanted. When I went in to the store, neither of those things were true. The sofa had long since been paid for and I just kept the legs that came when the sofa was delivered. The salesperson I dealt with on my return didn't want to be bothered with the whole thing. I will never shop at Gladhill again.

When it comes to design and decorating, Janet Shockey is a MUST! By addressing my needs first, then my wants (who doesn't dream of a plush, velvet sofa in their home) she helps me to focus on my project AND my dream room! Gladhill Furniture is not full of your stereotypical sales people/piranha attacking me as soon as I enter. They are truly professionals, allowing me breathing room and seeing me as a customer, not a sale. Very down to earth staff and atmosphere. In the age of big box stores, with robots running them it is nice to still have a family owned business still catering to my needs and appreciating our business. Oh, by the way-hand written thank you notes still exist at Gladhill Furniture!

Janet Shockey at Gladhill Furniture is the best! All you need to do is tell her what you are looking for and she will find it -at the best price. If you're not sure , she will make suggestions and offer advise that has saved me both time and money. I highly recommend her!