Harbor Floors & Interiors

Awesome place to buy flooring and carpets!! Let me start off by saying I like giving work to small businesses as much as I can versus the big box stores and there are major advantages like experience and the personal touch. We have been extremely pleased with our experience with Harbor Floors and Interiors. The owner Greg and his wife have been in the business from many years. We first called Harbor Floors in October 2015 when we were looking for flooring for our basement finish. We wanted something that my wife liked and was good quality and in our budget. Greg showed us an excellent product made by IVC Moduleo - a reputable Belgian company The vinyl plank that looked awesome, waterproof and could be assembled by clicking them rather than glue. The product does not mean a thing without great installation. And it was great! As a test a few months later my wife had a dozen friends practicing a dance and the planks stayed put. It has been nearly 2 years now and we can say we love the product, install and the price! See picture of the great work they did! Around June 2017, we decided to replace the carpets for our whole house. This was a much bigger and expensive project than the basement. I compared quality and cost with Home Depot, Lowes (just for reference) and two other small businesses along with Harbor. Harbor’s was the best quote for quality and cost. Greg provided me all the carpet details such as pile height, tufted weight, ply twist, warranty and of course fiber material and the pad chosen which are so important in the carpet selection process. There was an issue that we had -we wanted only one room done first since we wanted to install a built-in in that room right away after that and the rest of the house later to match our calendar. Greg had no issues with that whatsoever- of course it was reasonable to pay a larger share of the deposit since I was holding the project for 4 months! Then comes what I believe the most important step – the installation and Greg’s team is just awesome!!! Dave and Kevin so kind, helpful and well-mannered and moved all the furniture carefully, no scratches, breakages. On removing the old carpet we noticed a hole near the patio door where the wood was rotted. Greg took care of it by sending Steve, a master carpenter who did such a good job sawing off the rotten wood and putting in new plywood with reinforcements. See picture. Also removed and tightened another area. My carpenter was booked for 4 weeks, so having someone in your team with the expertise is just great. Then there was the master carpet installer Troy who single handedly carpeted my whole house- you cannot see any seams, you cannot see any folds. We had so many balusters up the stairs and overlooking our great room and there was a lot of work to cut the carpet around each of them. The carpet is soft and plush and my adult special needs son is so happy when he runs across the room. Recently, we had a spill on the carpet and it came right off. Also some adjustments needed to be done to the doors and Greg sent his crew. See picture of the great work they did! In short – a knowledgeable owner, friendly and professional crew with excellent installation, great quality and prices-what else can you ask for! I am so pleased that I am taking the time to let the world know about this place. Thank you Harbor floors. I am a real customer and no freebies were received for writing this review!

Terrible damaged property took no responsibility. Was supposed to finish job in 2 consecutive days never showed up in day 2 because ran out of pad. Low quality carpet and install. The worst.

The never were able to give me a final installation date. Kept changing installation throwing my schedule and project schedule off by weeks.