South Fork Asphalt

We are sorry to hear that you feel you have been unfairly treated. As you know, it was a long winter and weather and cold temperatures have made for a very late start to our season. We have made a number of attempts to schedule this work with you. However, when the owner insists on being present and can only provide us with 1-2 day windows, this makes scheduling next to impossible. We cannot forecast the weather a week or more in advance so it is unfair to ask us to commit to specific dates.

The simple fact is that we cannot provide excellent service to our customers without paying close attention to temperature and precipitation. We create our schedule the day before as a result of the changeable nature of the weather in our area. As a reputable local business that has been operated for over 40 years, we pride ourselves in providing a quality product. That would not be the case if we sacrificed quality in the name of speed and satisfying every customer's scheduling whims instead of maintaining our standards of work. By restricting us to your schedule, you have created a situation in which we cannot possibly satisfy your expectations. As requested, your deposit was returned to you.