Katy Appliance Repair

Alex repaired my "no drain" Samsung washing machine, my broken ice maker In my Kitchen Aid fridge and the ignitor in my GE Gas oven. Alex knew exactly what the problems were and fixed them in no time. Excellent job. A +++++++

We have a Viking Dishwasher (Model VDB450SS). We have had the unit for a while and we have been pretty happy with it. A couple months ago we had trouble with one of the racks sticking. It was not a major problem, but it was annoying so I told my husband to call a service and get somebody out to fix it. He called Katy Appliance Repair and made an appointment. The technician Robert arrived early and took a look at our unit. He said that the rack was a little bent on the one side and it was causing it to stick a little. He said he could try to bend it back, or we could replace the rack. While he was giving me my choices he informed me that our particular model of Viking Dishwasher had been recalled due to the units starting fires. I was shocked. I went online and looked it up and sure enough there was a recall on out unit. We called Viking immediately and had the unit replaced. We were so thankful that Robert was knowledgeable enough about our appliance to know about the recall and warn us. Our house could have burned down. That is what you call top notch service. I want to thank Robert and Katy Appliance Repair for making me aware of a potentially dangerous situation. We will continue to use this company in the future and to recommend them to all of our friends and family.

Last May I was cleaning my Viking 36 Inch Built-in Outdoor Gas Grill getting it all ready for Summer when I noticed the glass that covered the thermometer on the outside of the grill that tells you what the internal temperature is. I am not sure how it got broken. I have teenagers, enough said? I questioned them all and nobody seemed to have any information about my broken thermometer. Oh well, the important thing is not who broke it, but who is going to fix it. My wife called up Katy Appliance Repair. We have used them for years to service all of our appliances. We have tried some other services in the past, but we were unhappy with all of those other companies. Once again Katy Appliance Repair came through for us. The sent a technician out named George, nice guy. Quiet but he really seemed to know his stuff. The operator who took the call took very good notes, so George showed up with the parts he needed to fix the thermometer. While he was fixing the grill he discovered that one of the gas lines had a small leak. I was so glad he found that. A gas leak can be very dangerous. It is only because he was being very thorough that he found the leak. He could have just fixed the thermometer and never even noticed the gas leak, but he took the time to check everything. That is what I call great service. That is the kind of service we have come to expect from Katy Appliance repair. That is why we call them every time we need an appliance fixed, and so should you.

My U-line Ice Maker went on the fritz last month right before I was throwing a football party. I called My Appliance Repair Houston, and they had me up and running the next day, just in time for my big football party. Good job guys

Hi I am Shelley and this is my first time writing a service review, but it was such a positive experience I felt that I had to share my experience. My husband & I recently purchased a home with a 48" Viking gas range, with 6 burners. We're foodies, love to cook, and we are very familiar with Vikings. We have always wanted a Viking Range so we were very pleased to see the home we were purchasing had a great older Viking Range. This is an older stove & we're trying to see how old as to see how long will last us. We decide it would be a great idea to have it cleaned and serviced. We went online and found Katy Appliance Repair and they seemed to have great feedback and they are local so we thought we might give them a try. We set up an appointment and we were surprised to see how quickly they booked our appointment. The technician Henry showed up right on time. He was very nice and professional. He went over all of our options, and made several suggestions that ended up saving us money. Several of the parts we thought would need replaced, just need cleaned and serviced. We were surprised how affordable it was, and we were amazed at how beautiful the stove looked when he was finished. I feel like we have a brand new Viking Stove, and I could not be happier about how everything turned out. I told Henry he would have to come over for dinner one night. He laughed and said that would be great. I found Katy Appliance Repair to be a great company and I would recommend them to all of my friends. I gotta go now. I hope somebody finds all of this helpful.

This company earned 10 stars in my opinion! Overall great experience. They came early, left early, and charged less. What more could I ask??? Thanks y'all!

I hired this company recently to do repair work on my dishwasher. I could not figure out what was wrong with it for the life of me but, Henry figured out that it was clogged and not disposing of foods and grimes properly. Which makes sense since it never cleaned the dishes properly. He came on time and fixed the washer pretty fast as well as charging a good price.