StarMark Cabinetry

As a salesperson/designer with 26 years of industry experience, I have had the pleasure of working closely with StarMark Cabinetry for 13 years, and I am thrilled to provide a comprehensive review based on various aspects that contribute to a successful partnership with this company. StarMark Cabinetry stands out for its unwavering commitment to exceptional quality. The materials used in their cabinets are of the highest standard, ensuring durability and longevity. The attention to detail in the manufacturing process is evident in the flawless finishes and sturdy construction. Clients can confidently invest in StarMark Cabinetry knowing that they are receiving top-notch, quality products. One of the standout features of StarMark Cabinetry is their exceptional customer service. The team is not only knowledgeable but also genuinely invested in the satisfaction of their clients. From the initial order to delivery, the customer service team at StarMark Cabinetry is responsive, friendly, and goes above and beyond to address any concerns or queries promptly. This level of commitment creates a positive experience for both the clients and the professionals involved. They consistently excel in delivering products on time. Meeting deadlines is a testament to their efficient manufacturing processes and well-organized logistics. This reliability is invaluable for designers and clients alike, allowing for seamless project planning and execution. No project is without its challenges, and when unforeseen circumstances arise, StarMark Cabinetry sets itself apart by maintaining transparent communication. If there is a potential delay in delivery or production, the company proactively communicates with all stakeholders, providing realistic timelines and solutions. StarMark consistently delivers on its promises of exceptional quality, outstanding customer service, on-time deliveries, transparent communication, and a wealth of customizable options. Designers can confidently rely on them to bring their creative visions to life while ensuring client satisfaction.

We are a dealer for StarMark Cabinety. We have been satisfied with their quality and service for more than 20 years!

There are quality issues with their cabinets particularly the paint finish. We have a damaged cabinet we have attempted to get resolved for almost two years and have been waiting on 2 door front replacements since early 2022. It's a joke. They do not honor their warranty and play a game where they refer you back to a non-responsive regional rep. Worst experience with this company!

These just look good but they are not to be purchased if you plan on cooking or even using your sink as the humidity goes beyond 30 -55%. Electric kettle, boiling water etc raises the humidity and ventilation won’t help. These should come with warning that a dehumidifier is needed to maintain warranty. The panels used on the doors and drawers are cheap ( compressed paper?) and easily swell when placed in a kitchen that sees any kind of usage. What kitchen maintains a humidity level of 30-55%? Even Nature is not that accomodating. Utterly disappointed with the quality of materials used in making these. Extraordinarily disappointing.

I started a cabinet replacement project in May. Nothing fancy, no new kitchen design. It took a LONG time and a lot of frustration to get the cabinets in and fix mis-orders and defects. Now that we are near the end of the project and have a kitchen again, we can appreciate the good quality. They are nice cabinets if you can take the pandemic related delays and issues.

I have the worst experience dealing with this company, still waiting for cabinets that I ordered 5 months ago. A lot of parts are on “back order” Starting from sending the wrong panels and orders to over charge for any little filler or paint that we need extra on the job. $1300 for a gallon of paint Expedite order fee $300 plus shipping. They will take advantage of you because you want to finish the job. Bad finish, a door with 2 different panels Do you’re self a favor and Stay-away.

As a kitchen designer, I specify quite a few different brands of cabinets. I can say with certainty that Starmark cabinets are by far one of my favorite brands. I think the quality of the cabinets is first class. I rarely have something come damaged and if it does, my dealer contacts customer service and they respond immediately. Starmark offers a product that is top notch in value, quality and customer service. I also like the fact that although Starmark is a semi-custom line of cabinets they will work with you on customizing something so that you get the end result you want. They offer a wide range of finish options. And I love that I can purchase the paint / stain for my client. And on a personal note, I have these cabinets in my kitchen and I love them!

I am an Interior Designer that specializes in kitchen and bathroom design. I have been working with Starmark Cabinetry for about 4 years and I absolutely love the available options for color and style. We have used Starmark in many different projects and the outcome is always gorgeous. The customer service is incredible! I highly recommend Starmark for any kitchen, bath, or other home project!

We just built a new house and had StarMark cabinets installed. They look great! We chose a Villa maple finish in the kitchen and laundry and rustic alder throughout the rest of the house. The construction is very sturdy and the deep drawers have a lot of storage space. We are very pleased with our purchase and would recommend this cabinet company.

Terrible customer service! Cabinet for the kitchen sink had part of the front fall off. They were supposed to send the parts to fix it three weeks ago. Haven't received them yet. Also can't get Builders Choice out of Rapid City where I bought the cabinets to send someone down to fix it! Poor customer service and they don't stand behind their products!

As a kitchen designer who has been in this industry since 2002, I can confidently say I've just about seen it all. And throughout that time and experience, I can also confidently say that StarMark is a serious notch above the rest. The quality you get for the price is unbeatable!! StarMark offers an incredible value, products that are built like a rock, and a warranty like no other. Sure the warranty is stated like everyone elses "Lifetime limited"... blah, blah, blah, but we've had clients contact us looking for an item to be warrantied 20+ years after they purchased it and, as long as the products are still available, StarMark doesn't even think twice - now that's a company I am proud to stand behind! Not to mention, when it comes to warranty claims, I have less submitted from StarMark customers than any other line I've ever worked with. That says a lot to me!! And, on top of all that - custom finishes, awesome door and drawer styles, super cool interior features, a VERY easy to work with spec guide and SUPER awesome customer service - you seriously can't go wrong with StarMark!! Check out some of my recent jobs I've completed using StarMark products - the results speak for themselves!! For any of you who have posted a negative review about StarMark, and I read through a handful, I'd say that you need to contact your designer. It sounds to me as though some things were not properly handled on the designer/dealer side of things. And, anything that was potentially damaged in shipping will be replaced by StarMark, but your designer needs to submit the claim to StarMark so they can properly handle it. Rather than bashing the manufacturer, you really should be taking your frustrations out on your designer. But, of course, that's just my years of experience and the fact that I've purchased millions of dollars of StarMark cabinetry talking, so take it for what it's worth. Written by Krysta Starz-Seder, CEO of ClickCabinets.com

We recently built our home and have lived in it for less than two years. We looked at a lot of kitchen cabinets from low rage to high range. Starmark was in the mid range for price. We purchased our cabinets through Bradley's Interior. We had excellent service and help designing our kitchen. There were so many styles and colors and wood species to choose from-very overwhelming. We ended up with Elder Cupboards with a red stain (Burgundy??). The cupboards arrived well packaged and in a timely manner. When our builder installed our kitchen cabinets, he told us how easy they were to install and commented on how well they were built. There was one cupboard that was ordered incorrectly, but it was quickly replaced with the right cupboard. I love the rustic, knotty look. I wanted shaker style cabinetry, so I opted for inset style cupboards. The inset cabinets do not have the soft closure feature/hinges. My kitchen is gorgeous. We have many compliments on our cabinets. After a year of use, they are holding up very well (with three high school kids using them full time). There are plenty of shelves that came with each cupboard, so they store a ton of dishes and supplies. My favorite feature is my "bake Center" which includes a mixer cabinet. Well worth the added cost..Our kitchen is the most used room in our home. I highly recommend the StarMark Cabinets. Beautiful cupboards, tons of options, affordable, and handmade in America!