Professionnels proposant de la construction de chalet sur Kitchener

“My husband and I bought a home for our family and knew we had to make some changes to better suit our family and make it more functional. We had a very tight timeline and like most people, a budget to work within. From the moment we met with David and Jason we knew we were in good hands. What really stood out to us from the first meeting was how attentive they were to our needs and wants. They spent most of the meeting learning about us and reasons behind the project to better understand and help guide us. Their "Project Planning Phase" to us is the only way anyone should build or renovate. We were able to look at different options to ensure we maximized every aspect of our renovation, while fitting within our budget. The key takeaway form this phase was that we had an accurate budget and schedule before we ever signed a Construction Contract! Once the renovation began, it didn't matter who we had helping us. Whether it was our Project Manager Jake or the rest of the team that came to help when needed. They were all so attentive to our concerns and questions. The level of communication by the Alair team is unmatched! Their trade team are all so gracious and kind, but most important have the quality of work to back up all those qualities. I could go on and on about how great our experience was, it was not without it's issues like all renovations or builds, but it was never a worry with the Alair Team as they always had a great solution to every problem. It was a truly amazing experience and redefined our expectations of what a renovation should feel like. Thank you to everyone at Alair Homes Team for your amazing efforts, we will ONLY be using you and recommending you moving forward.”

“We feel inspired to provide a testimonial for our Full-Service Design Build Company Lifestyles for their after-build Customer Service. We’ve been enjoying our award-winning Lifestyle home for 4 years and just last week our high-end Jenn-Air oven range conked out. We called Lifestyles Customer Care, and they quickly provided us the model and serial number of our oven and the Jenn-Air service phone number. Armed with this information, we booked a service call. The service company informed us that our service agreement called for the oven “to be 4 inches from the wall”. We were stunned! We called Lifestyles and they immediately sent their Customer Care Associate who pulled the oven range out 6 inches for good measure. We learned subsequently that appliance manufacturers are reluctant, because of potential liability, to undertake “more than their specific job” especially in homes where there is custom cabinetry surrounding the appliance, which is our case. The tech arrived the next day, installed the new part ($1350 – fortunately was under warranty), and left us with a fully operational oven range once again. We wanted to share our Discovery that another huge advantage of dealing with a Design Build company like Lifestyles with a Customer Care Department, is that they know their homes intimately and can rectify problems quickly and more cost effectively than having to solve these problems as they occur, after the build, through alternative means. Rick and Justine Giuliani.”

“I was truly satisfied with the work completed and would definitely recommend Encompas Construction. They get the job done and on time!”