“For the do it yourselfer they did a great job! If you are using a contractor great for them too. They did not rush me because my job was delayed again and again. We are still in the middle of our remodel and so happy with the first set we are ordering two more stringers in the future. Tips: Take your time measuring and then measure again. We did it ourselves and it took some planning and three men to get the stringer in place these are not small or light. We built trolleys and ramps to get them in the house for minimal lifting these are HEAVY. Pros: Great price, versatile (we only wanted the stringer and put our own treads on.) The stringers are well made, beautiful design, modern/contemporary, clean lines, perfect. They did a excellent job crating them. All the parts were there and you can tell there goal is to set you up for a successful installation. Cons: During the measurement phase revisions were not put on the blue prints if changes were made. When on a site it is easy to get blue prints crossed if revisions are not placed on prints. Delivery day be prepared especially if you live in a tight urban area, delivery driver did not seem prepared had a hard time getting it off the truck this was a two man delivery these crates are LARGE, Luckily I don't mind jumping in and helping but some people may not be able to help. The large Blue Print that was sent with the stringers did not tell location of the bolts, would be nice if bags were labeled and locations were placed on the print. While the installation instructions are helpful this again is a place needing some improvement. Simplify and clarify (less reading). The supplied torque wrench fell apart during installation and there was no mishandling. I want to make sure that the pros out way the cons they did a fantastic job and I highly recommend these. After all you bought these for the stringers and that part is 5 Stars.”

“The craftsmanship of the box newels from this company is outstanding. I would highly recommend them based on great quality, fair prices, and helpful sales people.”

“We have turned to Farren for our custom metal work projects for a number of years. His vision and execution are spot on and our clients are always thrilled with the final result. Projects over the years have included: custom hand rails, custom gates, coreten retaining walls and creative water collection/containment systems. Arcadia Gardens, LLC is proud to partner with Farren's Metal Works & Aluminum Stair Systems for all our custom metal work!”