Fabricants d'escaliers et garde-corps sur Brighton, East Sussex, UK

“Scott assisted me with the design of three beautiful spiral staircases in a very complex Grade 1 Listed structure in the centre of Bath. As an Architect, I had a particular image in my mind of what I wanted to achieve and how the staircases would ideally look like and, having run this past a few other staircase manufacturers, it was clear to me from the moment that I communicated with Scott that he was exactly the sort of person that I could work with and who would deliver the end product. He exceeded my expectations and handled the entire process with absolute professionalism, helping me make carefully considered judgement calls throughout the process to get the detail that i wanted exactly right, whilst at the same time ensuring budget was not exceeded. All of the staircases needed careful plotting for access on and off to correspond with the requirements of the property. Scott's vast catalogue of previous projects and experiences, as well as 3D renderings, all helped massively to visualise the staircases before they were manufactured; he checked and cross-checked all measurements, addressed all my concerns and installed the staircases himself. So fully hands-on and a real one-stop-shop from start to finish. He has also helped assist me with post-installation queries and matters. Scott's clear knowledge and experience of high-end bespoke spiral staircases was invaluable. These beautifully structures that Scott created receive many compliments and remain a talking point to everyone who visits the apartments. Thank you Scott for making this happen. Sohrab Rustomjee Architect”

“SMET came to our rescue when in mid-project we realised we had a corrupt contractor and needed to change our approach to several aspects of the new extension including the staircase. Peter and Sander were very helpful and supportive online and by phone and shortly thereafter Sander made the long trip up to Argyll to confirm measurements etc. In due course, the team arrived to install the staircase and, by and large, this went well. There were, and remain, some aspects that disappoint but we and importantly our family and friends are pleased with the result and we remain appreciative of SMET’s customer service. Something went wrong in the factory such that one of the stair treads was resized smallet by the factory without telling anyone and, as a result, the bullnose is less impactful than Peter had designed and we had approved. And it took some time before the issues with the factory applied staining were addressed by a local French Polisher to get a bit closer to what we all expected. SMET agreed to a discount to resolve the matter. Perhaps not surprising given the size of the project and the location but disappointing none the less no one from SMET has made a post installation visit. But if we were in the same place again we would certainly think of using SMET.”

“EeStairs designed the most fabulous staircase for our new build. The staircase is a central and prominent feature in our house and they were a delight to work with from start to finish. The design process was fun and very cooperative, they listened to our wishes and input-and improved on them. They worked seemlessly with our builders, the construction itself was impeccable. The whole process was on time and on budget and what was promised was delivered without a fault. To this day we receive nothing but compliments about the staircase. We will definitely use them again in our next build and recommend them highly.”