“I called the emergency number about a leaking hot water tank, the phone was answered immediately by a real person even though it was late in the evening. Someone was there the next day when they said they would be, they provided several options for the repair and actually encouraged me to select the lower cost option as a better solution for the size of my home. They worked overtime to finish the job the same day, and were very careful about not making a mess in the house. I would recommend them to anyone.”