100 poseurs de fenêtres, portes, volets et stores sur Paris, VA

“Description Of Work: We contracted Windows on Washington to perform three upgrades to our home: 1) Replace entry door -- upgrading the original double (french) entry door with a single ProVia door with sidelights 2) Replace all windows -- 16 (original) windows were replaced with Okna 800 series windows including a complete tear-out of an existing bay window 3) Insulation and Air Sealing -- Attic insulation, air sealing, and insulation in the cantilevers in our split level home Comments: The work being reviewed is the first major renovation project we began since buying our (1967-built) home in mid 2011. Upon reflection of our experience with WoW, there are five main areas that are important to consider when working with a contractor and WoW excelled on all of these dimensions. Before getting into the details, I will say that overall, our home is more efficient, our home is quieter, and our windows and door are beautiful! And we are more knowledgeable about what we can do to continue to improve our home's energy efficiency. We will be using WoW for upcoming projects for a new roof and siding -- without question. 1) Research & Quote Process: WoW excelled in this area. To put it lightly, our research process is extensive. We started the research process, both for materials and contractors in late 2011 and finally committed to a project in late February 2012. WoW really excelled in this area -- we first met with Kevin (sales) and had a great first impression. He was very knowledgable and helpful, but not at all 'pushy' -- he let the quality of materials, reviews, etc speak for themselves and stopped at nothing to answer questions for us. He didn't show up with fancy heat lamps, or with a lovely color palette. He showed up wanting to understand what we wanted and to educate us on our options. We visited WoW's showroom and met the same helpfulness in their office. As our research process progressed, Kevin brought in Eric (the owner of the company) and another home visit was made by them - not to sell, but to answer our questions, evaluate the project, and give us advice. Not only did Eric, Kevin, and the team give us sound advice about the project at hand, but they gave us advice about projects they weren't selling us directly -- just honest, good advice for new homeowners. 2) Pricing: WoW's prices were competitive. They aren't the most expensive, but they also aren't the cheapest. That is for two reasons: a) They only install high quality materials -- they won't be your $200/window company because they want your windows to be efficient and to hold up to the test of time. b) They pay attention to the installation process and the materials they use down to the caulk used on the windows. What good is a nice window if water or air leaks in around the edges after a couple of years? With all that said, the prices are still competitive and I think it would be hard to find a better combination of price and quality. 3) Knowledge about the industry, installation, etc: Exceptional! As part of my research process, I read as much as I could in trade magazines, websites, etc about windows, doors, and insulation. I knew I wanted to stick with a few specific brands of doors and windows that were high quality and efficient and that helped narrow my search for contractors. As I searched forums on home construction, window reviews, etc I found that WoW is very active on these forums. At first this gave me a pause because I worried they may be on these forums to self-promote. But I can assure you that is not at all the case. WoW is on these forums because they are passionate about this industry of home efficiency, insulation, windows, doors, roofing, etc. I have probably read dozens of posts by WoW on these forums and never found one that was self promoting -- all of them are about sharing knowledge about materials, installation advice, simple DIY advice, etc. This is a huge positive for the integrity and credibility of the company -- and also the passion for the work. I am pretty passionate about DIY jobs -- partly because "if it's worth doing, it's worth doing right -- the first time". I found WoW to share this same perspective and it gave me a great deal of confidence in their approach to the work. 4) Materials Available/Used: Only the best! WoW only carries some of the best materials you can use in the industry. If you search the internet for high quality windows -- you should find Okna to be at or near the top. If you search for high quality doors -- you should find ProVia to be at or near the top. They do have other options and will quote pretty much anything they feel is worth installing. They don't push one specific thing, but plainly lay out the pros and cons for the homeowner to consider. 5) Installation/workmanship: Top Notch! I cannot say enough about the professionalism and fortitude WoW had. The easy stuff first -- Our windows were installed quickly -- in a day. Our insulation was installed quickly, in less than a day. After a few months, there are no issues -- zero. Now for the tricky part... we wanted our double entry door replaced with a single door with sidelights. When WoW was out for final measurements, they felt it may be tight to fit the door and sidelights we wanted -- this was complicated by the fact that we have brick surrounding the entry door -- not an easy job to squeeze an extra half-inch into the opening without masonry work. After some research on their end, they felt it wouldn't work, but said they felt a company they work with from time to time could 'custom make' the door we wanted from ProVia and trim the sidelights down every so slightly so it would fit. Before committing to this other company, they asked this company for a sample of the product. After receiving it, they felt it wasn't satisfactory -- it didn't look as good as the ProVia and thus they wouldn't sell it to us. WoW didn't give up -- they came back to our house and took more measurements and found a way to make it work -- or at least they thought. On the day of the door install, after removing our existing door, they found that some of the brick that wasn't exposed stuck out further than they thought... making the door opening slightly too small for the door they had sitting on their truck. Well, WoW didn't give up... they broke out the chisels and drills and began some basic masonry work to chisel back the brick (non-exposed) so the door would fit. Eric was on the job site at this time -- he wanted to make sure this was done right. WoW finished the door install -- and it looked great! Aside from a little red brick dust as evidence of the tough work, the whole project was done on time and no additional charge to us -- even though it was clearly an unexpected obstacle. Finally -- I feel like it's hard to find a company who cares as much about your house as you do. But I have to say that I think WoW just might be that company.”

“I have worked with John and his team at Capitol Glass & Metals on numerous residential project. As a high end custom Design + Build Firm, I needed some one who could cater to my particular and specific design goals and applications. John always surpasses my expectations and delivers flawless and incredible work. Both his office staff and field installers are prompt, professional and extremely thorough with every detail. Running my own field and office crew I sometimes mistake them for my own guys. They integrate that well when working with others. One of the most important traits that this company has to offer is that the owner John is fully committed to all of his clients. If you can't find success with his already insanely talented staff members, he is right on the phone or at your jobsite with you to make things perfect. I spent years looking for a glass company like this to partner with and glad to have found these guys. I have used every glass company in the Northern Virginia area and Capitol Glass & Metals by far checks all of the boxes for experience, skills and customer service. There isn't a job too small or too large, too simple or too custom that they can't handle. They are one of the most honest and hardworking companies I've had the pleasure of meeting and doing business with. I am honor to be able to call them apart of my team and always look forward to when I get to call them to make my projects something to showcase for all to see. Five Stars, A++, Gold Medal and Highest recommendation for the guys. Awesome business and wonderful, talented people. Keep up the all star work and I look forward to our next collaboration!!!”

“ProLift is knowledgeable in product options, very customer service oriented and stands behind all their products and work. Only garage door company I will use and the one I recommend to all my customers.”

“I am in the planning stages of a major remodel which includes replacing many windows. From my first call to Shenandoah Sash & Door until my most recent communications with them, they have been nothing but wonderful. I visited their showroom and was greeted by Tom Sanders the General Manager, who gave me a tour and thoroughly explained all Kolbe's latest products. After my visit he was quick to respond to my emails and answer any questions that I had. I am new to the area and he was kind enough to connect me with local vendors that I asked about. I will definitely be using this company when I order windows.”

“Excellent Experience. Very happy with the sales and installation experience with Academy Door. Much more professional and helpful than big box stores.”

“These guys are awesome. I wish Joe ran other home improvement businesses. He could certainly make a business out of training other service providers on how to run their businesses. I called up at 9:50 AM and left a voice mail indicating that I believed either a wire or sensor had been damaged for our garage door. He called me back within 10 minutes, said he'd have guys over to fix the problem (not just take a look) sometime between 11am -12pm that same day. He gave me a very reasonable quote on the phone. At 11:10am, I get a knock on the door, and the guys he sent let me know that they are "done." They had fixed the problem without me even knowing they were there. They also then stayed an extra 10 minutes to help me program 3 garage door remote controls and answer my questions about the need to potentially make some upgrades in the future. And all I was charged was the standard price for a service call and exactly as quoted. Couldn't recommend this company more highly. Wish that all businesses had the same approach to customer service and pride their work! Great job Joe. Will recommend you to everyone that I know.”

“They are a locally owned business, and we felt like he was more straightforward than the other larger companies out there. Also, the prices were reasonable for the type of window that we purchased, which was one of his top of the line models. His crews were professional, efficient and more than happy to clean up after their work. We bought a third of the windows last year, the 2nd third this year. There was no comparison as far as the pricing was concerned. I was quoted about $10,000 higher with another company - and even with their promotion, there was still no comparison to Paul Henry’s prices.”

“They installed siding, roof, windows and doors. They are very knowledgeable and professional. They show up when they say they will, the worked is performed well and they clean up when they are done. They don't seem to offer a lot of different brands but they know the products well. Have hired them more than once.”

“Provided quality service on work needed to home's siding. Very responsive and professional manor. I recommend their services for window and/or siding work. Call Curtis, he'll follow through and make sure its right.”

“We love our new shower doors! The owner, Nageh, installed them and he did a great job. He was always so friendly and kind and willing to help us out. While he was at our house he also replaced the broken glass in our sliding patio door for a great price! I highly recommend him for future jobs.”